POWER SYSTEMS HEALTH CHECK
Systemethix is offering a new service – a detailed Health Check of your Power Systems conducted by our IT Specialists, who between them have many years of experience in IBM Support, Implementation and Troubleshooting. You will be provided a report setting out our recommendations with the objective of improving productivity while reducing costs and the number of outages. This report is intended to be the foundation for your long term planning for system maintenance and sizing. As with all of our projects, it will be built on our core values of accountability, integrity, team work, respect, innovation and social responsibility.
This Health Check will:
Review your Hardware and Firmware levels
This part of the review will concentrate on known issues as well as the interoperability and supportability of your environment. The infrastructure covered will include the Power Hardware, Management Appliances, attached Storage and path between. Where relevant, the microcode levels of the individual components will be reviewed.
Review of System Operating System and Logs
AIX/Linux Health Check is designed to proactively detect configuration abnormalities and other system issues. We shall look at the current levels of the OS, Technology Levels and Service Levels. We will also review the compatibility of your OS levels with the management appliances and firmware levels. We will check for any known exposures and the report will present our prioritised recommended changes based on the impact of the issue to your business as well as the impact of the process itself.
Any recommendation will include documentation from the relevant Vendor.
System logs will be reviewed for any issues that may be evolving over time – from hardware degradation to security and/or auditing exposures. Our team may also provide further recommendations to help you capture the system's health history.
Review of the Virtualisation layer
Similarly this part of the review will focus on supported levels, known issues and common tuning recommendations. While this service does not include a detailed performance analysis, the Systemethix team will bring their years of system tuning experience to the review.
Systemethix staff are specialised in PowerVM, Novalink, KVM and Nutanix.
Management and Monitoring
Systemethix will review the current management and monitoring of your environment, looking for any gaps that could leave you exposed. Systemethix will also audit your upgrade and maintenance strategy and provide recommendations. These recommendations will assist you to reduce your maintenance costs and keep outage windows to a minimum, while still maintaining currency.
Review of a Cluster
When an application is critical, some form of availability or clustering is often used to improve the uptime. However it is still vital that the environment is well set up and maintained. Systemethix will bring our expertise in this area to review the configuration and offer suggestions to improve the application availability. These recommendations may range from simple configuration improvements to designing and assisting with the execution of a test plan.
Systemethix staff are specialised in PowerHA, PowerHA EE, VMRM, VMRM DR and Spectrum Scale (GPFS).
Where the historical data is available, Systemethix will be able to provide a high-level review of growth and usage patterns. The review will examine System, Network and Storage utilisation patterns if possible.
If this data is not available, Systemethix can assist with setting up the necessary monitoring and data collection.
Systemethix appreciates your concerns around extra system activity as well as making system configuration data available to external parties. To avoid impacting normal operations on your systems, Systemethix will use standard IBM support data collection commands to harvest data where possible. For example, for AIX Systems we will request output from a “snap” and for Linux Systems the output from a “sosreport”.
Should further information be required, you will be provided with the commands and a detailed explanation both of what they do and any likely impact on the relevant system(s). Typically the commands we use will put a small extra load on your system so it is recommended that they should be run during a quiet period where possible. Systemethix staff have experience in running these tools and find that they have a negligible impact on system performance.
Prior to commencing the Health Check, Systemethix will enter into a NDA and follow our strict internal process covering the confidentiality and security of Customer data – however if this is insufficient, Systemethix can provide a method to sanitise the data before sending it to us for analysis.
The customer will be responsible for running the required data collection commands / scripts and forwarding the output to Systemethix for analysis. This process may be repeated should we need to dig deeper. However if you require Systemethix to collect the data on your behalf, you shall provide authorisation for access. Data will be collected locally where Systemethix has a presence and arrangements are in place for full access to the equipment, otherwise remote access is required.
The report will include:
Review of the topics discussed above.
Recommended changes with an indication of:
Degree of difficulty of the change (for example does it require an outage);
Impact of the problem (how likely is the highlighted issue going to affect the system’s operation);
any prerequisites or co-dependencies; and
Review of options to cover current growth rates for the next 2-3 years.
This is an example of a typical review for 2 Servers with 4 VIO, 10 AIX and 2 Linux LPARs:
Contracts signed and access organised where required
Systemethix and customer discuss project and high level overview.
Systemethix or Customer collects 4 VIO Snaps, 10 AIX Snaps, 2 sosreports and some HMC configuration information which is then provided to Systemethix Technical Staff.
Systemethix staff review the collected data.
Further data collected to confirm analysis (if required).
Report prepared and sent to the Customer.
Systemethix goes through the report with the customer.
Any followup work and closing report.
The following offerings are available:
The review will cover the items in the Service and Report sections above. The following cost estimates assume that you will be collecting the system data for Systemethix to analyse.
1 – 5 LPARs $2 000 each
5-20 LPARs $1 500 each
> 20 negotiable
Review of a Cluster
This review is built on the basic review and examines the cluster for consistency and any single points of failure.
per cluster $1 000
Quarterly full audit
Systemethix can offer a regular quarterly or half yearly health check at a special rate.