Technical Advisory for IBM Storage Systems
 

You can maximise the value, the availability and the stability of your key critical IT environment with Systemethix’s Technical Advisory (TA) services.

 

This offering will smooth out on-boarding any IBM storage family product and its ongoing maintenance. The offering is flexible and can be adapted to fit your specific needs.

 

The TA service consists of 3 blocks that can be combined or used separately.  The recommended order is as follows:

 

Gain an understanding of your environment via an onsite or remote consultation   

Collect performance and configuration data of the Disk Subsystem   

Analyse the data collected and prepare a report  

- storage system FW for only one system included - 

Pricing for Block1 - $3,500

BLOCK 1

Pricing for Block 2: $14,000
(3 year service)

Following Phase One, you will receive a report outlining the current state of the system and recommendations from the Systemethix technician
 

Twice a year, for 3-years, a health check activity will be carried out & a report provided
 

  ■ The report will detail our current findings regarding the overall status of your system and any recommendations
 

  ■ Let us take your pain away as we will provide you with: the system health status, recommended configuration changes, critical security patches to be applied, and other possible improvements

 

Once a year, Systemethix will assist you with the firmware update of your Disk Subsystem

*     (3 year service - can be broken up and signed by year)

Storage system FW for only one system included

$16,000.00 (+ GST)
per system

Pricing for Block One & Two (Combined) ---------

BLOCK 1

BLOCK 2

*

Support case handling: Since Systemethix has a close relationship with IBM, and deep expertise on these solutions, we can interact on your behalf with IBM. It will save you time spent dealing with critical issues on your system.

Advanced troubleshooting: If you have any trouble with performance & configuration of your system, our team has the skills and the experience to resolve these issues in a professional and timely manner.

Any additional support services: If you need  any other support services, Systemethix’s team of  professionals are skilled not only in Storwize family products, but we can also help you with IBM Power systems, AIX, Linux systems and many others.

*     Block Three allows for a maximum of 5 days based on time and material

Pricing: $8,250 (+ GST)
< see note

*

BLOCK 3

We also provide an additional SAN fabric check that can be included in any of the above mentioned blocks, if desired. If you'd like to know more about this offering, reach out to us via the contact option listed below.

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